---
title: Contact Support
description: Get help and support for Thunder
---

## Getting Help

We're here to help you get the most out of Thunder. Below are several ways to reach us and get support.

## Discord Server

**[Join Thunder Discord](https://discord.gg/uNbrp6QYZ6)** — Our primary support hub

## GitHub Issues

Found a bug or have a feature request?

- **[Thunder GitHub Issues](https://github.com/thunder-so/thunder/issues)** — Report bugs and request features
- Check existing issues before creating a new one to avoid duplicates
- Provide detailed information including steps to reproduce for bugs
- Include relevant pattern version and config details

## Library Support

Support for the [@thunder-so/thunder](https://github.com/thunder-so/thunder) CDK library and its patterns:

- **Static** — S3 + CloudFront deployment for single-page applications
- **Lambda** — Lambda + API Gateway serverless functions
- **Fargate** — ECS Fargate containerized web services

Report issues or request features on the **[Thunder GitHub Issues](https://github.com/thunder-so/thunder/issues)** tracker.

## Email Support

For urgent or sensitive issues, you can reach out via email:
- Support: support@thunder.so
- Billing: billing@thunder.so

## Response Times

- **Community Support:** Typically 24-48 hours
- **GitHub Issues:** Active maintenance and triaging
- **Email:** 24-72 hours depending on complexity